Improving Human-Like Qualities of Chatbots -Draft

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This entry is part 4 of 13 in the series The State of Chatbots

This entry is part 4 of 13 in the series The State of ChatbotsSome researchers are designing chatbots with the intent of integrating more natural human-like interactions (De Angeli & Brahnam, 2008). Specifically, the developer may program certain responses that would sacrifice accuracy, but confer more human-like traits (Sing et al., 2006). For example, if […]

How do Humans View Chatbots? -Draft

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This entry is part 2 of 13 in the series The State of Chatbots

This entry is part 2 of 13 in the series The State of ChatbotsSince chatbots have moved into the public realm, there has been interest in evaluating how users interact with chatbots. For example, after analyzing conversations with the chatbot jabberwacky, one study found that the topics and style of conversations were broad (De Angeli […]