Improving Chatbot Accuracy -Draft

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This entry is part 5 of 13 in the series The State of Chatbots

This entry is part 5 of 13 in the series The State of ChatbotsResearchers have employed a variety of methods to improve their chatbot’s accuracy. Most current chatbots use a dialog management module and knowledge base and rules, which they use with templates to match user input. Improving chatbot accuracy may be accomplished through expanding […]

Improving Human-Like Qualities of Chatbots -Draft

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This entry is part 4 of 13 in the series The State of Chatbots

This entry is part 4 of 13 in the series The State of ChatbotsSome researchers are designing chatbots with the intent of integrating more natural human-like interactions (De Angeli & Brahnam, 2008). Specifically, the developer may program certain responses that would sacrifice accuracy, but confer more human-like traits (Sing et al., 2006). For example, if […]

Robert Whetsel’s Research Interests:

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Chat Robot (Chatbot) Research: Studying the use of chatbots as natural language interface to improve the capability of computers to communicate with humans. Intelligent work flow: Using Artificial Intelligence techniques to develop an intelligent knowledge management system that continuously acquire, filter, organize and reuse a knowledge base to solve interoperability. Intelligent Personal Assistant (iAvatar): Creating […]