Researchers have employed a variety of methods to improve their chatbot’s accuracy. Most current chatbots use a dialog management module and knowledge base and rules, which they use with templates to match user input. Improving chatbot accuracy may be accomplished through expanding the chatbot knowledge base, improving upon the standard rule-based conversation method for chatbots, [...]
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Robert Whetsel: is a computer scientist who works for a Think Tank specializing in Information Assurance policy and guidance. He is the founder of the Open Business Foundation, and the former CEO for RavenSong Open Technologies in Frederick, Maryland. E-mail him at rwhetsel@ravensong.com. -
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