Since chatbots have moved into the public realm, there has been interest in evaluating how users interact with chatbots. For example, after analyzing conversations with the chatbot jabberwacky, one study found that the topics and style of conversations were broad (De Angeli & Brahnam, 2008). Users displayed different attitudes ranging from nice to nasty and [...]
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Robert Whetsel: is a computer scientist who works for a Think Tank specializing in Information Assurance policy and guidance. He is the founder of the Open Business Foundation, and the former CEO for RavenSong Open Technologies in Frederick, Maryland. E-mail him at rwhetsel@ravensong.com. -
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