Abstract -Draft

This entry is part 2 of 13 in the series The State of Chatbots

As humans we like familiarity, so it makes us more comfortable when we are able to interact with our computer systems using natural language. Chatbots are applications that have the ability to converse with users using natural language. However, while increasing numbers are being developed for public use, the challenge remains to make chatbots better either by improving their accuracy or human-like qualities. This paper presents an overview of concepts related to chatbot development and current approaches to improving the performance of chatbots.

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